Access to our platform is strictly prohibited for individuals under the age of 18. We implement rigorous age verification procedures to prevent minors from accessing our services. It is a violation of our terms for anyone under the legal age to attempt to create an account.
We believe that gambling should always be a choice made for entertainment purposes. To maintain control, we encourage users to:
Set a budget and stick to it.
Never gamble with money required for essentials (rent, bills, food).
Avoid chasing losses.
Balance gambling with other leisure activities.
Never gamble while under the influence of alcohol or other substances.
We provide a variety of tools to help you manage your activity on our platform:
You can set daily, weekly, or monthly limits on the amount you deposit or the amount you are prepared to lose. These limits help you stay within your financial boundaries.
To help manage the time spent on our platform, you can set session timers that notify you when a specific duration has passed or automatically log you out.
If you feel you need a short break, you can request a "Time-Out" period ranging from 24 hours to several weeks. During this time, your account access will be restricted.
For those who feel their gambling has become a serious concern, we offer a self-exclusion program. This allows you to close your account for an extended period (months or years) or permanently. During self-exclusion, we will take reasonable steps to prevent you from reopening your account or creating new ones.
It is important to recognize the signs of problematic behavior. These may include:
Spending more time or money on gambling than intended.
Feeling irritable or restless when trying to stop.
Borrowing money to gamble.
Neglecting work, family, or personal responsibilities.
Thinking about gambling constantly throughout the day.
If you or someone you know is struggling with gambling, we strongly encourage seeking professional assistance. There are numerous organizations dedicated to providing confidential support and counseling for gambling-related issues. We recommend reaching out to local Canadian support networks or national helplines specialized in player protection.
In households with minors, we recommend using filtering software to restrict access to gambling websites. Always keep your login credentials secure and never leave your device unattended while logged into your account.
Our team is trained to recognize signs of potential gambling problems and to provide assistance to users who may be in distress. We monitor account activity for patterns that may indicate a risk to the user's wellbeing.
This policy is reviewed regularly to ensure it meets the highest standards of player protection. Any updates will be reflected on this page.